This content is for intermediary use only. If you're a mortgage customer, please
click here.
This content is for intermediary use only. If you're a mortgage customer, please
click here.
6 days
we'll contact you to check if your case is ready for underwriter review
Last updated Monday, 11 December 2023
3 days
cases reviewed within this time once fully packaged*
4 days
we’ll review your case to make sure it’s ready for offer**
13 days
average working days from initial underwrite to offer
Last updated Monday, 11 December 2023
6 days
cases reviewed within this time once fully packaged*
4 days
we’ll review your case to make sure it’s ready for offer**
26 days
average working days from initial underwrite to offer
Last updated Monday, 11 December 2023
Service levels are based on the average broker experience.
DIP referrals - a lending decision will be made with within 4 hours.
*Once a case is fully packaged to our submission guidelines.
**This includes additional information request and valuation report.
Guidance on how to package your cases for success.