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New and existing case enquiries

For new business enquiries and submitted DIP’s – choose IVR options 1>2>1

For submitted applications in our underwriting process – choose IVR options 1>2>2


Find your Relationship Manager - new enquiries

Postcodes covered: AB, DD, DG, EH, FK, G, IV, KA, KW, KY, ML, PA, PH, TD

Alternatively, you can contact our office BDM team on 0333 321 1000 

Relationship Manager

Relationship Manager

Postcodes covered: BB, BD, CA, HD, HX, LA, M, OL, SK, ST, S

Alternatively, you can contact our office BDM team on 0333 321 1000 

Tom Goldie

Relationship Manager

Postcodes covered: BL, CH, CW, FY, L, LL, PR, WA, WN

Alternatively, you can contact our office BDM team on 0333 321 1000

Carly Phillips

Relationship Manager

Postcodes covered: B, CF, DY, GL, HR, LD, NP, SA, SY, TF, WR, WS, WV

Alternatively, you can contact our office BDM team on 0333 321 1000

Hayley Gittins

Relationship Manager

Postcodes covered: BA, BH, BS, DT, EX, PL, SN, TA, TQ, TR

Alternatively, you can contact our office BDM team on 0333 321 1000

Max Thompson

Relationship Manager

Postcodes covered: DH, DL, HG, HU, LS, NE, SR, DN, TS, WF, YO

Alternatively, you can contact our office BDM team on 0333 321 1000

David MacKenzie

Relationship Manager

Postcodes covered: CV, LU, MK, NN, OX, NG, DE, LE, LN, PE

Alternatively, you can contact our office BDM team on 0333 321 1000

Simon Harvey-Ricketts

Relationship Manager

Postcodes covered: CB, CM, CO, IP, NR, RM, SG, SS

Alternatively, you can contact our office BDM team on 0333 321 1000

Steve Johnson

Relationship Manager

Postcodes covered: EC, EN, HA, N, NW, TW, UB, W, WC, WD, RG, AL, HP, SL

Alternatively, you can contact our office BDM team on 0333 321 1000

Parveen Arora

Relationship Manager

Postcodes covered: BN, BR, CR, CT, E, DA, GU, IG, KT, ME, PO, RH, SE, SM, SP, SO, SW, TN

Alternatively, you can contact our office BDM team on 0333 321 1000

Andrew Shepherd

Relationship Manager

Other contact information

See our mortgage product switch documents for more information.

You can switch up to 17 weeks before the end of your client's current deal.

Select IVR option 1 > 2 > 3

02 and 03 numbers are charged at standard call rates and included in most mobile and landline operators inclusive minute packages.